Customer Service Associate

  • Avis Budget Group
  • Hanover, MD
  • time-alarm-solid 04-26-2024

Job Description

We are hiring Customer Service Associates to join our growing Avis Budget Group team. As a key member of our enterprise, you will play a crucial role in ensuring customer satisfaction by facilitating the return process of rental cars. Your dedication to providing excellent customer service will make you an invaluable part of our team.

Responsibilities

  • Assist customers with the return of rental cars, including key handling, mileage recording, gas level check, and damage assessment.
  • Check-in rental cars using our computer system while delivering exceptional customer service.

Perks

  • Bi-weekly pay.
  • Comprehensive on-the-job training to improve your skills.
  • Paid time off.
  • Medical, dental, and other insurance benefits.
  • Contribution towards public transportation or parking expenses.
  • Retirement benefits (401k).
  • Employee discounts on car rentals and Avis/Budget car purchases.

Requirements

  • High School Diploma or equivalent.
  • Valid Driver’s License.
  • Basic computer skills, including typing and data entry.
  • Effective verbal communication abilities.
  • Willingness to work outdoors.
  • Flexibility to work various shifts.
  • 6 months of retail customer service experience preferred.

About Us

Avis Budget Group is a global leader in mobility solutions, encompassing renowned brands such as Avis, Budget, Budget Truck, and Zipcar. Join us in our mission to shape the future of the industry and explore a world of opportunities within our expansive enterprise.