- Cicis Pizza
- Coppell, TX
- 04-19-2024
Job Description
We are currently seeking a skilled Shift Leader to join our team at Cicis Pizza. As a Shift Leader, you will play a crucial role in overseeing the daily operations of the restaurant, ensuring adherence to company standards and delivering exceptional service to our customers.
Essential Duties and Responsibilities
- Demonstrate operational excellence by preparing quality products that meet Cicis standards and customer orders.
- Respond promptly to customer concerns, gather feedback, and implement improvements to enhance operations and customer loyalty.
- Supervise and train restaurant staff, maintain staffing levels, and ensure compliance with standards for appearance and performance.
- Drive sales through outstanding customer service, product training, and effective use of POS systems.
- Manage inventory levels, cash transactions, and uphold safety and security standards.
Requirements
- Must be 18 years or older with reliable transportation.
- Flexible availability, including nights and weekends.
- Ability to lead a team independently and perform all restaurant positions.
- Proficiency in English; bilingual skills are a plus in specific markets.
- Comfortable with technology including phones and computers.
Additional Information
- Non-exempt, hourly position.
- Employment contingent upon successful background check results.