- Foundever
- Saint Paul, VA
- 02-23-2024
Job Description
Join Foundever as a Customer Services Associate (Inbound Calls Only) in Wise, VA. Be the first point of contact for global clients, providing exceptional customer service through inbound calls, emails, and chats. Enhance customer satisfaction by navigating systems efficiently and resolving queries effectively.
Responsibilities
- Handle inbound service calls professionally.
- Drive customer satisfaction through various communication channels.
- Navigate multiple systems and tools to assist customers.
- Continuous training and skill development opportunities.
Qualifications
- Location: On-site position in Wise, VA.
- Excellent communication skills and multitasking abilities.
- Problem-solving mindset and proactive attitude.
- 18+ years of age with a high school diploma or equivalent.
- Background check required.
Benefits
Work with an award-winning company known for its employee-centric culture and commitment to professional growth. Enjoy on-site work, paid training, and comprehensive benefits that prioritize your well-being.
About Foundever
Foundever is a global CX industry leader with a presence in over 45 countries. Our dedicated team handles millions of customer interactions daily to create connections and value conversations for top brands worldwide.