- Foundever
- White Pine, TN
- 02-23-2024
Job Description
Foundever is seeking a motivated Customer Services Representative for inbound calls only at our Morristown, TN location. Join our team that values excellent customer service and invests in employee growth and development. As the first point of contact, you will interact with clients and provide professional, high-quality service, resolving inquiries and complaints.
Responsibilities
- Handle inbound service calls with empathy and professionalism.
- Drive customer satisfaction through voice, chat, and email communication channels.
- Navigate various systems and tools efficiently.
- Participate in ongoing training and skill development.
Qualifications
- Living within 50 miles of Morristown, TN is a requirement.
- Strong communication skills with the ability to multitask while assisting customers.
- Problem-solving skills with a positive attitude towards challenges.
- Desire to grow with a reputable company and work collaboratively.
- Minimum age of 18 years and a high school diploma or GED equivalent.
- Must pass a background check.
Benefits
Foundever offers a supportive and award-winning company culture, on-site work environment, paid training, and a comprehensive benefits package prioritizing your well-being.