- Foundever
- Clintwood, VA
- 02-23-2024
Job Description
Foundever is hiring motivated Customer Services Specialists to handle inbound calls exclusively. As part of our team, you will be the first point of contact for our global industry clients, providing exceptional customer service, technical support, and warranty assistance. Join us at our on-site location in Wise, VA, for paid training and ongoing career development opportunities.
Responsibilities
- Manage inbound service calls professionally and efficiently.
- Drive customer satisfaction through voice, chat, and email communications.
- Utilize various systems and tools to navigate customer inquiries.
- Prioritize ongoing training and skill enhancement.
Qualifications
- Strong communication skills and multitasking abilities.
- Problem-solving mindset and proactive attitude.
- Desire to grow within a reputable company.
- Ability to work independently and collaboratively.
- Must be 18 years or older with a high school diploma or equivalent.
- Live within 50 miles of Wise, VA.
- Pass a background check.
Benefits
Join a supportive team dedicated to enhancing the customer experience. Take advantage of paid training, benefits, and a vibrant workplace culture that values your well-being and success. Be part of an award-winning company with 35+ years of industry leadership.