- Foundever
- East Stone Gap, VA
- 02-23-2024
Job Description
Join Foundever™ as a Customer Services Specialist for inbound calls only in Wise, VA. We are dedicated to providing exceptional CX solutions to global clients, focusing on customer service and technical support. As a key member of our team, you will handle inbound calls, drive customer satisfaction through voice, chat, and email communications, and navigate various systems to ensure top-notch service.
Responsibilities
- Handle inbound service calls with professionalism.
- Drive customer satisfaction through effective communication channels.
- Navigate through multiple systems and tools efficiently.
- Participate in ongoing training and skill development programs.
Qualifications
- Must live within 50 miles of Wise, VA.
- Strong communication skills and problem-solving abilities.
- Desire to advance your career with a reputable company.
- Ability to work independently and in a team environment.
- Minimum age requirement: 18 years with a high school diploma or GED equivalent.
- Successful completion of a background check.
Benefits
Foundever offers a rewarding culture with over 35 years of experience, on-site work opportunities, paid training, and comprehensive benefits to support your well-being. Join us in creating exceptional customer experiences and making a difference every day.