- Foundever
- Wise, VA
- 02-23-2024
Job Description
Join Foundever as a Customer Services Specialist in Wise, VA, where we provide exceptional customer experience solutions to global industry clients. We are looking for individuals who excel in delivering top-tier service and support through inbound calls, chat, and email interactions. If you are a problem-solver with superb communication skills who thrives in a collaborative environment, this position is for you.
Responsibilities
- Handle inbound service calls with professionalism and efficiency.
- Drive customer satisfaction through effective communication via voice, chat, and email.
- Navigate multiple systems and tools to provide accurate and timely support.
- Pursue ongoing training and skill development to enhance performance.
Qualifications
- Must live within 50 miles of Wise, VA.
- Demonstrate strong communication skills and ability to multitask effectively.
- Positive attitude with a proactive approach to problem-solving.
- Desire to grow within a reputable company and work both independently and collaboratively.
- Minimum age of 18 and possess a high school diploma or equivalent.
- Successful completion of a background check.
Why Join Us
Foundever offers a dynamic workplace focused on employee well-being and career growth. You will be the front-line representative, playing a crucial role in delivering outstanding customer service. Our commitment to training and benefits ensures you are equipped for success while contributing to a positive work environment that values compassion and excellence.