Customer Services Specialist (No Outbound Calls) Wise, VA

Job Description

Company: Foundever
Location: Wise, VA, On-Site
Job Type: Customer Services Specialist (No Outbound Calls)
Salary: Competitive

Foundever, a global leader in the customer experience industry, is seeking Customer Services Specialists to join their team. This role involves handling inbound service calls, driving customer satisfaction through various communication channels, and navigating multiple systems and tools. The position requires strong communication skills, problem-solving abilities, and a customer-centric attitude.

Responsibilities:

• Handle inbound service calls
• Drive customer satisfaction through voice, chat, and/or email communications
• Navigate through multiple systems and tools
• Participate in ongoing training and skill development

Qualifications:

• Strong communication skills
• Problem-solving skills
• Desire for career advancement
• Ability to work independently and in a team
• 18+ years of age
• High school diploma or GED equivalent
• Must live within 50 miles of Wise, VA

Benefits:

• On-site position
• Paid training
• Health and financial well-being benefits
• Opportunities for growth and development

Join Foundever and be part of a dynamic team dedicated to providing exceptional customer service while prioritizing employee well-being and development.