Customer Support Representative (No Cold Calling)

Job Description

Join Foundever™ as a Customer Support Representative (No Cold Calling) and be a part of our team dedicated to delivering exceptional customer experiences. At Foundever, we value our employees and provide opportunities for growth and development. This position involves handling inbound service calls, driving customer satisfaction through various communication channels, and navigating systems effectively.

Responsibilities

• Handle inbound service calls to assist customers.
• Drive customer satisfaction through voice, chat, and email communications.
• Navigate multiple systems and tools efficiently.
• Participate in ongoing training and skill development.

Qualifications

• Strong communication skills and ability to assist customers effectively.
• Problem-solving attitude and eagerness to advance in a stable company.
• Ability to work independently and collaboratively in a team setting.
• Minimum age requirement of 18 and high school diploma or equivalent.

Benefits

• Work on-site within 50 miles of 10431 Pinnacle Dr, Wise, VA 24293.
• Join an award-winning culture focused on employee well-being.
• Receive paid training and benefits to support your financial and personal goals.