Division Manager

Job Description

We are currently seeking a Division Manager to join Reciprocity Industries. As the Intake Litigation Support Manager, you will be responsible for overseeing the day-to-day operations of Litigation Support and providing supervision to the Litigation Support Staff.

Responsibilities

• Manage and supervise Litigation Support staff, ensuring high-quality service delivery and adherence to performance metrics.
• Develop and implement policies and procedures for Litigation Support to ensure best practices are followed.
• Analyze data and metrics to identify trends, improve performance, and implement strategies for enhancement.
• Provide training and coaching to staff and supervisors to enhance performance and meet goals.
• Ensure compliance with laws and regulations relating to privacy and data protection.
• Maintain accurate records and reports on operations and performance.
• Collaborate with other departments to align operations with overall business objectives.
• Promote teamwork, communication, and collaboration among staff to foster a positive work environment.

Requirements

• Minimum 18 years of age.
• Strong written and verbal communication skills.
• Effective supervisory and leadership capabilities.
• Expertise in industry principles, procedures, and best practices.
• Exceptional organizational, analytical, and problem-solving skills.
• Proficiency in presentations.
• Desired: 2 years of related experience, with 3-5 years in leadership roles.