- Foundever
- Appalachia, VA
- 02-23-2024
Job Description
Foundever is seeking an Intuit Customer Experience Representative for their Wise, VA location. As a member of our global team, you will handle inbound service calls, drive customer satisfaction through various communication channels, and assist customers effectively using multiple systems and tools. This on-site position offers growth opportunities and a supportive work environment.
Responsibilities
- Handle inbound service calls professionally.
- Drive customer satisfaction through voice, chat, and email communications.
- Navigate through multiple systems and tools efficiently.
- Participate in ongoing training and skill development programs.
Qualifications
- Reside within 50 miles of the Wise, VA location.
- Strong communication skills and problem-solving abilities.
- Desire to advance in a reputable company.
- Ability to work independently and collaboratively.
- Minimum age of 18 and a high school diploma or equivalent.
Benefits
You will be the first point of contact for clients, delivering professional customer service and resolving inquiries effectively. Join a company with an award-winning culture focused on employee development, on-site work, compassionate customer service, paid training, and extensive benefits.