- Foundever
- Oneida, KY
- 03-07-2024
Job Title: Intuit Customer Experience Specialist (Inbound Calls Only)
Company: Foundever
Job Type: Full-time
Location: Chavies, KY
Salary: Competitive
Responsibilities:
- Handle inbound service calls from customers
- Drive customer satisfaction through voice, chat, and email interactions
- Navigate through various systems and tools efficiently
- Participate in ongoing training and skill development programs
Qualifications:
- Must live within 50 miles of 101 Sykes Blvd, Chavies, KY 41272
- Excellent communication skills and the ability to multitask effectively
- Problem-solving skills and a positive attitude
- Desire to advance career in a reputable company
- Ability to work both independently and in a team environment
- Minimum age of 18 years and possession of a high school diploma or equivalent
- Successful completion of a background check
Primary Function:
As the Intuit Customer Experience Specialist, your role includes being the initial point of contact for clients, ensuring professional and high-quality customer service delivery. This involves managing interactions with customers, clients, and resolving any issues or complaints effectively. You will have the autonomy to take the lead in providing solutions while following established procedures and systems.
Benefits:
- Work on-site with an award-winning culture
- Utilize your compassion skills to assist customers
- Access paid training and benefits for overall well-being
- Contribute to meaningful customer interactions and experiences
About Foundever™:
Foundever is a global CX industry leader employing over 170,000 associates worldwide. We strive to deliver exceptional experiences for over 750 top brands, focusing on innovation, digital solutions, and employee empathy. Join us in creating connections and valuable conversations by utilizing advanced technologies like AI, data analytics, and more.
Visit our website and follow us on social media platforms to learn more.
EEO Statement:
Foundever promotes equal opportunity employment and prohibits discrimination based on various factors. We aim to create an inclusive and diverse workplace where performance is the primary focus, free from bias or prejudice.