Intuit Customer Service Specialist

Job Description

Foundever is seeking an Intuit Customer Service Specialist to join our dynamic team. As a leading provider of customer experience solutions to global industry clients, we value professionalism, growth, and development. This role involves handling inbound service calls, driving customer satisfaction through various channels, and working collaboratively to resolve customer inquiries. As a member of our team, you will have the opportunity to make a difference by delivering exceptional customer service and contributing to our award-winning culture.

Responsibilities

• Handle inbound service calls with professionalism.
• Drive customer satisfaction through voice, chat, and/or email communications.
• Navigate through multiple systems and tools to assist customers effectively.
• Participate in ongoing training and skill development programs.

Qualifications

• Strong communication skills to assist customers efficiently.
• Proven problem-solving abilities with a positive attitude.
• Desire to advance your career within a reliable company.
• Ability to work independently and collaboratively within a team.
• Must live within 50 miles of 10431 Pinnacle Dr, Wise, VA 24293.
• High school diploma (or GED equivalent) and be 18+ years of age.

Benefits

• An award-winning culture focused on employee experience and growth.
• On-site work environment where you can make a real difference.
• Paid training and benefits prioritizing your financial, physical, and mental well-being.