- Foundever
- Hazard, KY
- 02-23-2024
Job Description
We are looking for an Intuit Customer Support Specialist (No Outbound Calls) to join our team at Foundever in Chavies, KY. In this role, you will handle inbound service calls, drive customer satisfaction through various communication channels, and provide professional and high-quality customer service. As the first point of contact, you will play a crucial role in resolving customer queries and issues. Our company is dedicated to employee growth and development, offering paid training and advancement opportunities.
Responsibilities
- Handle inbound service calls.
- Drive customer satisfaction through voice, chat, and/or email communications.
- Navigate through multiple systems and tools.
- Participate in ongoing training and skill development.
Qualifications
- This is an on-site position. Candidates must live within 50 miles of 101 SYKES BLVD, CHAVIES, KY 41272.
- Strong communication skills and ability to multitask.
- Problem-solving skills with a positive attitude.
- Desire to grow with a reputable company.
- Ability to work independently and collaboratively.
- Minimum age requirement is 18 years old.
- High school diploma or equivalent (GED).
- Successful completion of a background check.
Benefits
Join a supportive and award-winning company culture with over 35 years of industry-leading experience. Enjoy helping customers on site, while benefiting from paid training and comprehensive benefits that focus on your overall well-being. Foundever is a global leader in the customer experience industry with a commitment to innovation and employee empowerment. Make a difference in clients' lives and join a diverse and inclusive team.