Licensed Insurance Representative - Onsite

Job Description

Teleperformance USA is seeking a Licensed HealthCare Insurance Representative to join our team at our Port Saint Lucie, Florida location. As a key member of our family, you will play a crucial role in providing exceptional customer service, handling inquiries, and finding innovative solutions for our clients.

Responsibilities

• Respond to inbound and outbound customer inquiries with professionalism and empathy.
• Handle confidential customer information sensitively.
• Strive to resolve customer issues promptly and effectively.
• Communicate clearly and effectively with customers to ensure satisfaction.
• Identify customer needs and provide appropriate solutions.
• Work collaboratively in a team environment to achieve common goals.

Requirements

• Minimum 6 months of customer service experience.
• Proficient in desktop computer systems and Windows operating systems.
• Excellent communication and problem-solving skills.
• Home state Life & Health Insurance License required.
• High school diploma or GED equivalent.
• Ability to work in a fast-paced, dynamic environment.

Benefits

• Paid training and competitive wages.
• Full benefits package including medical, dental, vision, 401k, and more.
• Paid time off and employee wellness programs.
• Opportunities for growth and career advancement.