Clumpies & GOOD DOG Catering and Events Team Leader (PT)

Job Description

The Clumpies & GOOD DOG Catering and Events Team Leader will play a crucial role in executing catering and special events operations. Reporting to the Inventory & E-Commerce Manager, you will be responsible for ensuring outstanding guest service, supervising team members, managing event logistics, and driving sales growth through effective customer engagement.

Responsibilities

• Deliver excellent guest service in alignment with organizational values.
• Lead and motivate the Catering and Special Events team to achieve operational goals.
• Schedule and manage catering outlets efficiently, maximizing revenue during peak seasons.
• Coordinate food preparation to quality standards and presentation guidelines.
• Cultivate relationships with event planners and professionals to secure new sales opportunities.
• Ensure compliance with company policies, health codes, and safety standards.
• Supervise partners, address guest complaints, and oversee cash handling procedures.
• Perform cashier duties, food preparation, and other tasks as needed.

Requirements

• High school diploma or GED.
• Minimum of 1 year experience in Food Service or Hospitality preferred.
• Serve Safe Certification required.
• Strong leadership, motivation, and team development skills.
• Valid driver's license for operating event truck and trailer.
• Excellent communication, interpersonal, and organizational abilities.
• Proficiency in MS Office and ability to learn new software.
• Flexibility to work nights, weekends, and holidays as needed.
• Physical ability to lift up to 30 pounds and perform various tasks.

Compensation

Hourly wage: $17.4-$17.45