Customer Service Representative - Raleigh

  • Avis Budget Group
  • Morrisville, NC
  • time-alarm-solid 02-01-2024

Customer Service Representative - Raleigh

Location: Raleigh, NC

Job Description

We are immediately hiring responsible and energetic individuals to join our growing Avis Budget Group enterprise as Customer Service Representatives. In this role, you will be responsible for assisting customers with the return of rental cars, ensuring an exceptional customer experience and contributing to our team's success.

What You’ll Do:

You will play a pivotal role in the return process, including greeting customers, securing keys, recording mileage, gas levels, and car damage, and checking cars into our computer system. Your focus on excellent customer service will be a key driver in our ongoing success.

Perks You’ll Get:

  • Bi-weekly pay
  • Full on-the-job training
  • Paid time off
  • Comprehensive medical, dental, and other insurance
  • Contribution to tax-free benefit for public transportation or parking expenses
  • Retirement benefits (401k)
  • Employee discounts, including discounted car rental and purchase

What We’re Looking For:

  • High School Diploma (or equivalent)
  • Valid Driver’s License
  • Basic computer skills (typing, data entry)
  • Effective verbal communication skills
  • Willingness to work outdoors
  • Flexibility to work all shifts
  • 6 months retail customer service experience is a bonus

Who We Are? Avis Budget Group is a leading provider of mobility options, with brands including Avis, Budget, Budget Truck, and Zipcar. With over 70 years of experience and 11,000 locations in 180 countries, we are shaping the future of our industry and invite you to join us in our mission.

The Fine Print

Avis Budget Group is an equal opportunity employer – M/F/Veterans/Disabled. Essential functions and responsibilities may change as business needs require. This role requires the ability to stand, walk, and enter/exit vehicles for prolonged periods. This advertisement does not constitute a promise or guarantee of employment.