Senior Sales Manager

Job Description

We are looking for a talented Senior Sales Manager to join the Boston Marriott Burlington team. The Senior Sales Manager will be responsible for handling customer inquiries, aligning customer preferences with hotel offerings, maximizing revenues through effective upselling, and ensuring exceptional service delivery. This role involves creating contracts, supporting operations, and fostering customer loyalty through service excellence.

Responsibilities

• Respond to group/catering opportunities promptly.
• Collaborate with sales channels and understand market dynamics to achieve revenue goals.
• Generate proposals, write contracts, and provide operational support.
• Up-sell business opportunities and manage sales revenue budgets.
• Build strong relationships with stakeholders and utilize marketing initiatives effectively.
• Identify process improvements and drive business results through accountability.
• Provide exemplary customer service, resolve guest issues, and drive customer satisfaction and loyalty.

Requirements

• Minimum 2 years of sales and marketing experience in the hospitality industry.
• Relevant university or college degree.
• Strong understanding of market dynamics and business strategy.
• Knowledge of revenue management concepts and financial principles.

Benefits

• Competitive salary.
• Health and wellness benefits.
• Career growth opportunities.
• Dynamic and collaborative work environment.