Technician Shop Supervisor, Distribution Center

  • Canon Solutions America, Inc.
  • Monroe, NJ
  • time-alarm-solid 02-07-2024

Job Description

Company: Canon Solutions America, Inc.

Job Title: Technician Shop Supervisor, Distribution Center

Job Type: Full-Time

Location: US-NJ-Monroe



About the Role

As a Technician Shop Supervisor at Canon Solutions America, Inc., you will manage workflow and a team that pre-installs hardware and software technology for customers in one of our Regional Distribution Center shop facilities. Responsibilities include pre-installing business system products and services, managing processes, resolving customer issues, and ensuring total customer satisfaction.

Your Impact

  • Manage and develop a team of Pre-Install Technicians
  • Address and resolve customer issues effectively
  • Ensure compliance with published standards
  • Communicate with internal/external customers and upper management
  • Create a positive working environment for employees

About You: The Skills & Expertise You Bring

  • 5 years of related experience
  • Bachelor's degree in a relevant field preferred
  • Service management experience in office technology industry
  • Strong communication and leadership skills
  • Working knowledge of Microsoft Office applications
  • Desire to develop and lead a team
  • Excellent time management skills

Company Overview

Canon Solutions America, Inc. provides market leading enterprise, production, and large format printing solutions with exceptional service offerings. Join us to drive innovation, sustainability, and efficiency in document management solutions.


Benefits

  • Competitive compensation package
  • Medical, dental, vision benefits
  • 401(k) Savings Plan
  • Educational assistance
  • Recognition programs
  • Vacation and more