Customer Service and Stock Specialist

  • Aldi
  • Franklin, TN
  • time-alarm-solid 05-07-2024

Job Description

We are looking for a Customer Service and Stock Specialist to join our team at Aldi. As a key member of our store, you will be responsible for merchandising, stocking products, cashiering, and maintaining a clean and welcoming environment for our customers. Your role will involve collaborating with the ALDI team to provide exceptional customer service and ensure a positive shopping experience.

Responsibilities

  • Demonstrate ALDI's Mindsets, ALDI Acts Competencies, and Professional Skills (M.A.P.) consistently.
  • Process customer purchases, stock shelves, and maintain merchandise displays.
  • Assist customers during their shopping experience and provide exceptional service.
  • Communicate effectively with team members and store management.
  • Report feedback on products, inventory, and any issues to management.
  • Participate in store inventory counts and ensure inventory accuracy.
  • Adhere to cash handling policies to minimize losses.
  • Follow company policies and procedures while safeguarding data security and confidentiality.

Requirements

  • Must be 18 years of age or older.
  • Ability to deliver prompt and courteous customer service.
  • Efficient operation of a cash register and store equipment.
  • Capability to perform general cleaning duties to company standards.
  • Excellent verbal and written communication skills.
  • Aptitude to work both independently and within a team.
  • Strong organizational skills, attention to detail, and ability to multi-task.
  • Meet state and local requirements for handling and selling alcoholic beverages.

Education and Experience

  • High School Diploma or equivalent preferred.
  • Prior retail work experience is an advantage.

Benefits

Join us at Aldi and enjoy competitive wages and benefits, including 401(k) plan, employee assistance program, and national discount program. Eligible employees also receive medical, dental, vision, and life insurance, generous vacation time, and parental leave options. We are committed to equal opportunity employment and a diverse, inclusive work environment. Apply now to be part of our team!