Replacement Sales Consultant

Job Description

We are looking for a dedicated Replacement Sales Consultant to join our team at Pella DFW & West Texas. As a Replacement Sales Consultant, you will be responsible for presenting our products to homeowners, achieving sales goals, and ensuring exceptional customer satisfaction throughout the sales process. Your role will involve conducting structured sales presentations, providing accurate quotes, and following up with customers effectively. Additionally, you will be actively involved in networking to generate new referrals and representing Pella at various events. The ideal candidate will possess superb customer service skills, be skilled at negotiating and closing sales, and have a strong work ethic to thrive in a fast-paced environment.

Responsibilities

• Achieving individual sales and customer satisfaction goals.
• Effectively presenting Pella solutions to customers through the sales process.
• Closing sales during customer interactions.
• Ensuring accuracy in quotes and orders.
• Responding to customer concerns and providing timely resolutions.
• Developing leads and referrals through customer interactions.
• Representing Pella at various events and engagements.
• Utilizing customer database tools for effective communication.

Skills/Knowledge

The ideal candidate should be able to quickly build trust with customers, provide exceptional customer service, and effectively relate to a diverse customer base. Strong problem-solving skills, flexibility, and a high level of energy when interacting with customers are essential. Proficiency in technical construction concepts, negotiation skills, and the ability to work independently are key qualities we are looking for in the ideal candidate.

Qualifications

To be successful in this role, you should hold a Bachelor's degree or have relevant experience in sales. Excellent communication skills, both written and verbal, are necessary for presenting information and interacting with customers effectively. Additionally, the ability to manage multiple tasks and prioritize responsibilities is crucial. A clean and professional appearance, adherence to company dress code, and problem-solving abilities are also important qualifications.

Physical Demands

This position involves regular driving, standing, walking, and interacting with customers. The ability to lift and move moderate weights is required. Vision capabilities for close vision and color vision are necessary for this role.

Travel

Most travel will be local, involving visits to showrooms, job sites, customer locations, and company events. A valid driver's license and reliable transportation are essential for this role.