Customer Experience Representative (Inbound Calls Only)

  • Foundever
  • Talbott, TN
  • time-alarm-solid 02-23-2024

Job Description

Join Foundever as a Customer Experience Representative specializing in inbound calls. Be part of a dynamic team dedicated to delivering exceptional customer service. Our commitment to your growth includes paid training and internal promotion opportunities.

Responsibilities

  • Handle inbound service calls with professionalism.
  • Enhance customer satisfaction through voice, chat, and email interactions.
  • Navigate various systems efficiently.
  • Engage in ongoing training and skill development.

Qualifications

  • Geographically located within 50 miles of Morristown, TN.
  • Strong communication skills and problem-solving abilities.
  • Desire to grow with a reliable company.
  • Comfortable working independently and collaboratively.
  • Minimum age of 18 with a high school diploma or equivalent.
  • Successful completion of a background check.

Benefits

As a Customer Experience Representative, you will be the initial point of contact for our clients, providing professional and high-quality service through effective resolution of inquiries and complaints. Enjoy on-site work, valuable training, and benefits to support your well-being and career growth.

About Foundever™

Foundever™ is a global leader in the customer experience industry, serving top brands worldwide with innovative solutions and a focus on creating connections. Join our team to be part of meaningful interactions and impactful experiences.