- Foundever
- Mohawk, TN
- 02-23-2024
Job Title: Customer Experience Specialist (No Outbound Calls)
Company: Foundever
Job Type: Full-time
Salary: Competitive
Location: Morristown, TN 37814
Responsibilities:
- Handle inbound service calls.
- Drive customer satisfaction through voice, chat, and/or email communications.
- Navigate through multiple systems and tools.
- Continuous training and skill development.
Qualifications:
- Strong communication skills.
- Problem-solving abilities with a positive attitude.
- Desire to grow within a stable organization.
- Ability to work independently and collaboratively.
- Minimum 18 years of age with a high school diploma or GED equivalent.
- Must live within 50 miles of Morristown, TN.
Benefits:
This role provides you with the opportunity to be the initial point of contact for customers, ensuring top-notch service delivery. Enjoy a supportive and engaging work environment where your skills are honed through ongoing training while receiving excellent benefits to maintain your well-being. You'll work on-site in Morristown, TN, contributing to our award-winning culture focused on enhancing both employee and customer experiences. Join our team to make an impact every day.
About Foundever™
Foundever™ is a global CX leader, known for delivering exceptional customer experiences to a wide array of clients worldwide. With a vast network of associates, we cater to numerous renowned brands, ensuring unparalleled customer interactions. Our commitment to innovation and client satisfaction drives our success, making us a preferred partner for various organizations. Join us in shaping meaningful connections, adding value through insightful conversations, and positively impacting millions of customer interactions daily across the globe. Connect with us today for an opportunity to grow your career while creating remarkable experiences.
EEO: Foundever is an equal opportunity employer, dedicated to fair employment practices and diversity in the workplace. We provide a discrimination-free environment for all individuals and uphold the principles of equality across all aspects of our operations.