Customer Services Associate (Inbound Calls Only)

Job Description

Join Foundever as a Customer Services Associate responsible for handling inbound service calls and providing exceptional customer service through voice, chat, and email communications. As the first point of contact, you will navigate multiple systems and tools to drive customer satisfaction. This role offers professional growth opportunities, paid training, and a supportive work environment where you can make a difference.

Responsibilities

• Handle inbound service calls efficiently and professionally.
• Drive customer satisfaction through various communication channels.
• Navigate through multiple systems and tools effectively.
• Engage in ongoing training and development activities to enhance skills.

Qualifications

• Must reside within a 50-mile radius of 101 Sykes Blvd, Chavies, KY 41272.
• Strong communication skills and ability to multitask.
• Problem-solving attitude and eagerness to advance in a reputable company.
• Ability to work independently and collaboratively in a team setting.
• Minimum age requirement of 18 years and a high school diploma or GED equivalent.

Benefits

• Professional growth opportunities and continuous skill development.
• Supportive work environment with paid training.
• Opportunity to provide high-quality customer service and make a difference.
• Enriching employee experience and commitment to your well-being.