- Foundever
- Morristown, TN
- 02-23-2024
Job Description
Foundever is seeking a dedicated Intuit Customer Experience Associate to join our team located in Morristown, TN. As part of our leading CX solutions delivery, your role will involve handling inbound service calls, driving customer satisfaction through various communication channels, and providing professional and high-quality customer service without engaging in cold calling.
Responsibilities
- Handle inbound service calls to assist customers effectively.
- Drive customer satisfaction through voice, chat, and email communications.
- Navigate through multiple systems and tools efficiently.
- Participate in ongoing training and skill development opportunities.
Qualifications
- Live within 50 miles of Morristown, TN.
- Strong communication skills and ability to multitask.
- Problem-solving mindset and eagerness to advance in a reputable company.
- Ability to work independently and collaboratively.
- Minimum of 18 years of age and high school diploma/GED.
- Successful completion of a background check.
Benefits
Join an award-winning culture with over 35 years of experience in the industry. Enjoy working on-site and make a meaningful impact on customer experiences. Benefit from paid training, employee well-being programs, and career development opportunities.