Intuit Customer Service Specialist

Job Description

Foundever, a leader in the customer experience industry, is seeking a diligent and customer-focused Intuit Customer Service Specialist to join our team. As part of the global CX solutions provider, your role will entail handling inbound service calls, driving customer satisfaction through various communication channels, and navigating multiple systems to provide the best resolution for our clients.

Responsibilities

• Handle inbound service calls and communicate effectively with customers.
• Utilize voice, chat, and email channels to ensure a superior customer experience.
• Navigate through various systems and tools efficiently.
• Partake in continuous training and skill development to enhance performance.

Qualifications

• Location: On-site position within 50 miles of 101 Sykes Blvd, Chavies, KY 41272.
• Demonstrated strong communication skills and the ability to multitask effectively.
• Problem-solving mindset with a proactive approach to customer service.
• Desire to grow within a reputable company and work both independently and collaboratively.
• Minimum requirement: 18+ years of age and high school diploma or GED equivalent.
• Successful completion of a background check.

Additional Details

This position offers a valuable opportunity to be the primary point of contact for clients, delivering excellent customer service and resolving inquiries professionally. Join our award-winning culture built on decades of expertise, where you can contribute to impactful customer conversations while enjoying paid training and comprehensive benefits.

About Foundever™

Foundever™ is a global customer experience leader, delivering exceptional services to renowned brands worldwide. With a strong focus on innovation and employee well-being, we strive to create meaningful connections through digital solutions and compassionate interactions.