Intuit Customer Services Representative (No Cold Calling)

Job Description

Join Foundever as an Intuit Customer Services Representative - No Cold Calling. We are a global leader in the customer experience industry, with a commitment to delivering exceptional CX solutions to our clients. As part of our team, you will handle inbound service calls, drive customer satisfaction through various communication channels, and navigate through multiple systems to provide top-notch support.

Responsibilities

• Handle inbound service calls.
• Drive customer satisfaction through voice, chat, and/or email communications.
• Navigate through multiple systems and tools.
• Receive ongoing training and skill development.

Qualifications

• This is an on-site position located in Wise, VA.
• Strong communication skills and problem-solving abilities.
• Eagerness to advance your career in a customer service environment.
• Ability to work independently and as part of a team.
• Must be 18+ years of age with a high school diploma or GED equivalent.
• Must pass a background check.

Benefits

Working at Foundever provides an award-winning culture, on-site engagement, paid training, and benefits that prioritize your financial, physical, and mental well-being, giving you purpose in your role.