- Teleperformance USA
- Port Saint Lucie, FL
- 02-26-2024
Job Description
We are looking for a Social Media Content Moderator to join our team at Teleperformance USA's Port Saint Lucie, Florida location. In this role, you will be responsible for ensuring user-generated content meets community guidelines, providing a positive social experience for all users.
Responsibilities
- Review user-generated content to uphold accuracy and quality standards.
- Participate in training to implement correct policies.
- Comply with client-defined performance indicators.
- Investigate and resolve issues with content promptly.
- Ensure data security and confidentiality.
- Stay informed on operational guidelines and policy updates.
Requirements
- Strong internet navigation skills.
- Excellent spelling, grammar, and reading abilities.
- Emotional intelligence and resilience.
- Attention to detail and logical problem-solving skills.
- Flexibility to work various shifts.
- Proficiency with Windows systems and multitasking.
- Typing speed of 25 wpm.
- High School diploma or equivalent.
Preferred Qualifications
- Experience in social media monitoring.
- Consistent work history.
- Strong oral and written communication skills.
Why Join Us
- Paid training and competitive wages.
- Full benefits package.
- Paid time off and employee wellness programs.
- Opportunity for growth and career development.