Customer Service Representative - Ohare

  • Avis Budget Group
  • Chicago, IL
  • time-alarm-solid 05-01-2024

Job Description

We are hiring Customer Service Representatives to join our esteemed Avis Budget Group team at Ohare. As a valued member, you will play a crucial role in providing exceptional customer service to our clients, ensuring their experience is positive and seamless. This position offers competitive pay, benefits, and opportunities for personal and professional growth.

Responsibilities

  • Assist customers in the return process of rental cars with a friendly and courteous attitude.
  • Manage key exchange, mileage recording, gas level inspection, and vehicle damage documentation efficiently.
  • Utilize computer systems to process car check-ins accurately.
  • Deliver outstanding customer service throughout all interactions.

Requirements

  • High School Diploma or equivalent qualification.
  • Valid Driver's License.
  • Basic computer proficiency, including data entry skills.
  • Excellent verbal communication abilities.
  • Availability to work outdoors and in varying shifts.
  • Prior retail customer service experience (6 months preferred).

Perks

  • Bi-weekly pay structure.
  • Comprehensive on-the-job training and skill enhancement opportunities.
  • Paid time off and medical, dental, and other insurance benefits.
  • Opportunity for tax-free public transportation/parking expenses contribution.
  • Retirement benefits (401k) and employee discounts.

About Us

Avis Budget Group, a prominent provider of mobility solutions, operates globally with a strong presence in over 180 countries. Join our innovative and inclusive team to be part of a dynamic industry leader committed to shaping the future of mobility.