Customer Service and Stock Specialist

  • Aldi
  • Falls Church, VA
  • time-alarm-solid 04-22-2024

Job Description

We are looking for a Customer Service and Stock Specialist to join our team at Aldi. As a key member of the store staff, you will be responsible for ensuring the store is well-organized, customer-friendly, and stocked with products to cater to our shoppers' needs. Your role will involve cashiering, merchandising, and maintaining a clean and inviting store environment to enhance the overall shopping experience.

Responsibilities

  • Operate the cash register efficiently and accurately.
  • Stock shelves and merchandise displays neatly, providing full availability of products.
  • Deliver exceptional customer service, assisting shoppers with inquiries and purchases.
  • Work collaboratively with team members and communicate effectively with store management.
  • Monitor and report product inventory, losses, and any operational issues.
  • Adhere to cash handling policies to ensure minimal losses.
  • Comply with company policies and procedures to uphold store security and confidentiality.
  • Contribute to store inventory taking and accuracy according to guidelines.

Qualifications

  • Must be 18 years or older.
  • Experience providing prompt and courteous customer service.
  • Ability to operate store equipment effectively and safely.
  • Capable of performing general cleaning tasks to maintain store standards.
  • Excellent communication skills (verbal and written).
  • Able to work independently and within a team setting.
  • Highly organized, detail-oriented, and capable of multitasking efficiently.
  • Meeting state and local requirements for alcohol handling and sales.

Education and Experience

  • High School Diploma or equivalent preferred.
  • Prior retail experience is advantageous.

Benefits

  • 401(k) Plan with company matching contributions.
  • Employee Assistance Program (EAP) for personal well-being.
  • National discount program for various perks.
  • Medical, prescription, dental, and vision insurance.
  • Generous vacation time, paid holidays, and parental/caregiver leave.
  • Disability insurance coverage for short and long-term needs.
  • Life and AD&D insurance with voluntary term options.

ALDI is an Equal Opportunity Employer committed to diversity and inclusion in the workplace.