Customer Support Associate (No Cold Calling)

  • Foundever
  • Gays Creek, KY
  • time-alarm-solid 03-07-2024

Job Description

Foundever is hiring Customer Support Associates to be the first point of contact for clients, providing professional customer service through inbound calls, chat, and email communications. This role involves handling inquiries, resolving complaints, and navigating through various systems. As a member of the team, you will receive paid training, growth opportunities, and work on-site.

Responsibilities

  • Handle inbound service calls effectively.
  • Drive customer satisfaction through multiple communication channels.
  • Navigate through various systems and tools efficiently.
  • Engage in ongoing training and skill development.

Qualifications

  • Strong communication skills and the ability to multitask.
  • Problem-solving abilities with a positive attitude.
  • Desire to grow within a stable company.
  • Ability to work independently and collaboratively.
  • Must reside within 50 miles of Chavies, KY.
  • High school diploma or equivalent.
  • Must be 18 years or older and pass a background check.

Benefits

Foundever offers an award-winning culture with paid training and benefits to support your well-being. Join a global leader in customer experience with opportunities to advance within the company.