Customer Support Associate (Wise, VA)

Job Description

Join Foundever as a Customer Support Associate based in Wise, VA. We are a global leader in delivering customer experience solutions, focusing on inbound customer service, technical support, and warranty services. At Foundever, we invest in our employees through paid training, growth opportunities, and a supportive work environment.

Responsibilities

• Handle inbound service calls professionally and efficiently.
• Deliver exceptional customer service through voice, chat, and email communications.
• Navigate multiple systems and tools to assist customers effectively.
• Participate in ongoing training and skill development programs.

Qualifications

• Must live within 50 miles of Wise, VA.
• Strong communication skills and ability to multitask.
• Problem-solving skills with a positive attitude.
• Willingness to grow with a reputable company.
• Ability to work both independently and in a team environment.
• Minimum age of 18 with a high school diploma or equivalent.
• Successfully pass a background check.

Benefits

As a Customer Support Associate at Foundever, you will be the first point of contact for clients, providing professional customer service and handling inquiries or complaints. We offer on-site work, award-winning culture, paid training, and benefits to support your overall well-being. Join our team to create meaningful connections and value conversations with customers worldwide.