Customer Support Representative (Wise, VA)

Job Description

Join Foundever as a Customer Support Representative in Wise, VA, and be part of a leading CX solutions provider to global industry clients. We focus on inbound calls only - no cold calling. Our commitment to our team includes paid training, growth opportunities, and internal promotions.

Responsibilities

• Handle inbound service calls professionally.
• Drive customer satisfaction through voice, chat, and email communications.
• Effectively navigate multiple systems and tools.
• Continuous training and skill development.

Qualifications

• Must reside within 50 miles of Wise, VA.
• Strong communication and multitasking abilities.
• Problem-solving attitude with the drive to advance.
• Ability to work independently and in a team.
• Minimum age of 18 with a high school diploma or GED equivalent.
• Successful background check completion.

What We Offer

As a Customer Support Representative, you'll provide professional and high-quality service, acting as the first point of contact for clients. Enjoy working on site in a supportive environment with paid training and benefits to foster your well-being and purpose in your role.