Inbound Customer Services Representative

Job Description

Foundever is seeking an Inbound Customer Services Representative to join our team. As a key player in our customer experience solutions, you will handle inbound service calls, drive customer satisfaction through various communication channels, and be the first point of contact for our clients.

Responsibilities

• Handle inbound service calls.
• Drive customer satisfaction through voice, chat, and/or email communications.
• Navigate through multiple systems and tools.
• Participate in ongoing training and skill development.

Qualifications

• Strong communication skills and ability to multitask.
• Problem-solving skills with a positive attitude.
• Desire to advance within a reputable company.
• Ability to work both independently and as part of a team.
• Minimum age of 18 and a high school diploma or GED equivalent.

Benefits

Join a dedicated team focused on providing top-notch customer service. Enjoy a supportive work environment, paid training, and benefits that foster your overall well-being. Embrace the opportunity to grow your career with us.