Customer Service and Stock Specialist

  • Aldi
  • Mankato, MN
  • time-alarm-solid 05-06-2024

Job Description

We are looking for a dedicated Customer Service and Stock Specialist to join our team at ALDI. As a vital part of the store operations, you will be responsible for merchandising, stocking products, cashiering, and maintaining a clean and organized store environment to ensure a pleasant shopping experience for our customers.

Responsibilities

  • Demonstrate ALDI's Mindsets, Acts Competencies, and Professional Skills while performing daily tasks.
  • Process customer purchases, restock shelves, and maintain merchandise displays.
  • Deliver exceptional customer service and assist shoppers with their needs.
  • Collaborate effectively with team members and communicate openly with store management.
  • Provide feedback on products, inventory, and any operational issues.
  • Participate in inventory counts and ensure accuracy in stock monitoring.
  • Follow cash handling policies and uphold company procedures for security.
  • Adhere to company policies and maintain confidentiality of information.
  • Perform other assigned duties as needed.

Requirements

  • Must be at least 18 years old.
  • Possess strong customer service skills and operate a cash register efficiently.
  • Able to use store equipment safely and follow cleaning standards.
  • Understand and apply company policies and procedures effectively.
  • Excellent communication skills, both verbal and written.
  • Work well independently and in a team environment.
  • Detail-oriented, well-organized, and able to multitask proficiently.
  • Meet state and local requirements for alcohol sales if applicable.
  • Prior retail experience preferred; high school diploma or equivalent.

Benefits

  • Competitive wages and benefits package.
  • 401(k) Plan with company matching contributions.
  • Employee Assistance Program and National Discount Program.
  • Medical, Dental, Vision Insurance, and other health benefits.
  • Paid leave, including vacation, holidays, parental, and caregiver leave.
  • Disability, life, and AD&D insurance coverage.