FOH Manager

FOH Manager at Lariat Lodge Brewing

Join our team at Lariat Lodge Brewing as a FOH Manager, where you will play a crucial role in organizing and overseeing the daily operations of our front-of-house facilities. You will lead and support staff, vendors, and guests to ensure an excellent customer experience.

Responsibilities

• Organize and coordinate operations for maximum efficiency.
• Supervise and evaluate staff performance across all areas.
• Ensure adequate supplies and equipment quality.
• Handle customer complaints and address concerns promptly.
• Enforce regulations and maintain quality standards.
• Maintain accurate records and prepare reports for management.
• Deliver superior service and enhance customer satisfaction.
• Review product quality and collaborate with operations directors.
• Manage shifts, appraise staff performance, and provide feedback.
• Ensure compliance with safety and sanitation regulations.
• Promote staff education and hospitality standards.
• Enhance the restaurant's image and suggest improvement strategies.
• Facilitate ongoing staff training and conduct performance evaluations.