General Manager

Job Description

We are looking for a General Manager to lead our team at 10 Fitness. The ideal candidate will be dedicated to delivering an exceptional member experience and ensuring the club operates smoothly and efficiently. This position requires strong leadership skills, a commitment to excellence, and the ability to handle various management responsibilities.

Management Responsibilities

• Communicate with senior management and human resources.
• Ensure adequate staffing and manage employee hiring, firing, and training.
• Coordinate daily/weekly/monthly meetings to update staff on policy changes, sales updates, coaching, and development.
• Maintain a safe work environment and handle all employee-related issues.
• Manage club expenses, inventory, and financial goals.

Member Experience

• Greet members/guests, assist with fitness goals, and ensure safety precautions.
• Handle member inquiries, service issues, and promotion of club services.
• Deliver exceptional customer service and maintain a positive environment.

Club Cleanliness and Safety

• Maintain a clean work area and perform safety checks.

Commitment to Excellence

• Champion company values, health, and safety standards.
• Communicate effectively, foster a positive work environment, and develop team members.
• Ensure accountability and make sound decisions.

Qualifications

• 1-2 years of sales/customer service and leadership/management experience.
• Basic computer skills.

Requirements

• High School Diploma or GED required, Bachelor's Degree preferred.
• Ability to stand for up to 8 hours and lift/move up to 50 pounds.
• Basic computer skills.

Work Schedule and Compensation

Mon-Thur 9am-6pm, Fri 9am-3pm, $42,000-$50,000 Yearly Salary.